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Frequently Asked Questions

No, you do not need to register for a account in order to place an order. You can use the 'Guest Checkout' as a casual user. 

If you'd like to keep track of your orders and save your details, you might want to consider creating an account for convenience. 

Alternatively, you can select the guest checkout option which doesn't require you to create an account. 

On the website we accept payment via credit card (MasterCard, Visa, American Express or Discover). This allows you to make a purchase at any time, day or night.

Money Orders or company Purchase Orders are also accepted will all be handled through our accounting department. Contact us by email so we can create an invoice for your order. Please use the contact information found on the contact us page.

Please refer to our Shipping Policy page.

You may use this Return form to apply for returns.

All returns must be reported and made within ten (10) days of receiving the item. Returned items must be in new and unused condition, with all original tags, labels attached, and boxes.

After receiving an RMA number and return address, securely package the item in its original packaging and mail your return to the provided address. We will cover the return shipping charges. We strongly recommend using a trackable method to mail your return.